Shipping policy

At Galaxy Lights, we aim to deliver your orders safely and on time, ensuring a smooth shopping experience from checkout to delivery.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. You’ll receive an email or SMS notification once your order has been dispatched.

Delivery Time

• Within Pakistan: 3–7 business days

• International Orders: 10–15 business days (depending on location)

Please note that delivery times may vary due to weather conditions, courier delays, or public holidays.

Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or SMS so you can follow your package in real time.

Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact us within 48 hours at Business.galaxylights@gmail.com with your order number and a brief description of the issue.

Contact Us

For any shipping-related questions, reach out to our team at Business.galaxylights@gmail.com — we’re here to help.